^{Initiatives for quality of original forests}Quality Initiatives

1. Quality initiatives that reflect "customer feedback"

We take customer feedback and requests seriously and continue to work to improve and enhance quality.

2. "Safe and secure" manufacturing

Our first priority is to create safe products that our customers can use with confidence, and we will achieve customer satisfaction by providing "products and services that enrich our customers' lives and enrich their lives," which has been our mission since our founding.

3. "Compliance with Laws and Regulations"

We will thoroughly comply with product and service regulations and meet the needs of society and our customers.

1. Setting quality goals

Each department sets quality targets for all processes related to its operations (from product design to manufacturing, shipping, after-sales service, etc.) and works to check, maintain, and improve quality.

2. Factory management implementation

With regard to production, we will strictly do business with factories that meet the trading conditions set by our company (Motobayashi Factory Criteria, CSR Procurement Guidelines) and will implement local management overseas.

3. Efforts to maintain quality

Each department creates detailed specifications and contracts for related work. In addition, we conduct regular quality inspections and ensure traceability to ensure the safety and security of our customers.

[Uniform sector] A manufacturing outsourcing contract and a non-use declaration will be signed.
[Other than uniformity] We will strive to conclude basic purchase and sales contracts with suppliers and incorporate product quality responsibility clauses.

4. Strengthening information sharing

The evaluation of daily quality assurance activities is based primarily on customer feedback, and opinions and requests are fed back to the relevant departments to work on improving quality and preventing recurrence.